Uploading Media
Acts can have one or more attached files (called "passets" - performance assets).
Files are owned by the user that uploads them.
Supported File Types
Music
Upload your act's music track.
- Supported formats: MP3, WAV, AIFF, M4A
- Only one music track per act
Images/Video
Upload images or video for projection.
- Add multiple files if needed
- Common formats: JPG, PNG, GIF, MP4, MOV
How to Upload Files
- Go to your act's edit page
- Click Upload in the Assets section
- Drag files to the upload area or click to browse
- Wait for upload to complete
- Select the file to attach it to your act
File Requirements
- Files should be production-ready (correct format, levels, etc.)
- Music should be the final version you want played
- Video should be in a standard format
Audio Analysis
TroupeIT automatically analyzes every uploaded audio file immediately after upload. We run 20+ checks covering playback quality (levels, silence, dynamics, clipping, stereo utilization) and encoding authenticity (detecting upscaled, mislabeled, or fake hi-res files).
If something looks wrong, you'll see warning badges in the file manager, act editor, and show download page. This is a unique feature for show management software — we help you catch problems before show day.
Ensure your music files are properly leveled. Extremely quiet or loud tracks can cause issues during the show.
Playback quality checks (summary)
| Check | When we flag it |
|---|---|
| Low volume | RMS below −24 dB |
| Leading / trailing silence | More than 3 seconds of silence (−50 dB) at the start or end |
| Low dynamics | Crest factor below 6 dB (heavily compressed) |
| Clipping | Flattened samples at the digital ceiling (peak above −3 dB) |
| Mono in stereo | Stereo file with duplicated mono or single-channel content |
These feed into an audio quality score (0–100) indicating how well the file should sound in a live venue.
Authenticity checks (summary)
We also verify that files are honestly encoded — for example, catching a "320 kbps" MP3 that was upscaled from a lower-quality source, lossy audio inside a FLAC container, or fake hi-res files with no high-frequency content. Files receive an Authentic, Suspect, or Upscaled / Fake verdict.
See the complete reference for all 12 warning types, thresholds, and troubleshooting: Audio Checks Reference.
Crest factor in audio is the ratio, measured in decibels (dB), between the peak level and the Root Mean Square (RMS) level of a signal, indicating its dynamic range or how "spiky" it is. A high crest factor means large differences between peaks and averages (like classical music or drums), while a low crest factor means peaks are closer to the average (like a sine wave or speech), affecting how much power is needed and how dynamic it sounds. For TroupeIT, a crest factor of 6–20 dB is healthy. Otherwise, we flag the file as low dynamics. Below 3 dB is heavily compressed and probably won't sound great in a live venue.